Welcome to Our Help Site

• My Payment Kept Declined
• What type of payment do you accept?
• Will I receive payment receipt

• Do i need prescription to buy your contact lenses?

• How can i cancel my order?
• I received defective / wrong item
• I want to return item
• When can i expect refund?

• Can i get my order to deliver to APO?
• Can i get my order to deliver to PO Box?
• How long do you take to ship?
• How to choose between shipping methods?
• Navidium Shipping Protection
• What else do i have to know about shipping?
• What happens if nobody's in when my order is delivered?

See all articles in Shipping →

• Is the price in your website for a pair (2 lenses)?
• What should i do when i 1st received the package?
• Where is my order confirmation?

• How do i track? The tracking status is not updated.