Return, Exchange, Cancellation
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Request made within 1 calendar day after order was placed - FULL refund minus $0.30 charged by Paypal. Request made before shipped - 30% refund + shipping minus $0.30 charged by Paypal. Request made after shipped - Please see Return policy
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I received defective / wrong item
Exchange is applicable when you received defective or wrong items, please send us the photo of the received items and we will send you replacement with the original shipping method. Replacement with other same value item or refund only can be done if the same item is out of stock. -
For order after shipped, at buyer's cost and 80% refund will be granted, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition. Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered. Toric contacts and ...
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For cancellation before shipping, you will receive a refund notification via email and shall receive the refund in your original payment method within 7 working days. For return after shipping, we can only refund you once we confirmed receipt of the returned package. And you will receive a refun...