Shipping
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Can i get my order to deliver to APO?
Yes, you can have your order delivered to APO with standard / economy shipping. -
Can i get my order to deliver to PO Box?
Yes, you can have your order delivered to a PO Box Address with standard / economy shipping, if your area is deemed safe. Else we will not hold liable it the package is stolen. -
Under normal circumstances, we will process as usual as mentioned in the product description's processing time. However, we may take additional working days if coincident with public holidays, special sales such as Black Friday, unexpected circumstances such as COVID-19, towards the year-end and ...
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How to choose between shipping methods?
You shall take the processing time frame (can be found in product description) into consideration, this is on top of the delivery time frame. The delivery time frame for standard shipping is based on best estimation, it may reach you earlier or late, it's highly affected by mail volume traffic, w... -
Navidium Shipping Protection provides protection for shipments that are Lost (Stuck In Transit), Stolen (Marked As Delivered), or Damaged (during transit) Lost (Stuck In Transit) - There is no movement for 60 days since the last update in the tracking system. Stolen - Tracking status marked as d...
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What else do i have to know about shipping?
The delivery time frame is based in best ESTIMATION. All transit times are subject to Customs Clearance, transport conditions, weather conditions, volume of mail traffic and etc. International shipments may subject to import taxes, duties and customs fees, which are levied once your package reach... -
What happens if nobody's in when my order is delivered?
If no one is home during delivery then your parcel may also be left with a neighbour, in a safe place, mailbox or alternatively, with your local post office. -
Sorry to hear that, we will confirm with the shipper in such circumstances. And once confirmed, you can choose to refund or reship your order. Please inform us if you do not receive the package within 2 weeks of the mentioned delivery time frame, else we will not be able to track the package and ...
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Will my parcel be charged duty and tax?
Custom and Import charges may be charged once an item has arrived in its destination country. Unfortunately, we have no control over what these charges are, as Custom and Import policies vary from country to country. We would advise that you find out what these charges may be before you place you...